Description:
Essential Functions/Duties
In observance of HBPO North America’s vision, mission, and quality policy, fostering the company’s values of entrepreneurship, network synergies & cooperation, focus, process control, and within the budgetary constraints to act in close collaboration with the President of HBPO North America:
Region’s Sales & Business Development & Program Management:
- Supervise, coach, mentor, build-up, and efficiently lead the Sales & Business Development & Program Management Department in the North America region. The scope includes existing plants in Mexico, USA and Canada, the regional US headquarters, and future plants in Mexico, the USA and Canada for all non-german OEMs. Support activities/initiatives and act as a liaison with HQ for European customers. Staff includes Key Account Managers, Business Development Managers, Program Managers and Sales & Marketing Coordinators.
- Manage department to optimize sales strategy, obtain RFI’s and RFQ’s early-on, obtain customer PO’s on time, obtain on-time payments, price adjustments and minimize past-due receivables
- Ensure compliance of internal business processes, strategic and operational directions with present and future customer needs (not necessarily customer wants)
- Close collaboration with global offer approach as enabler for activities among the divisions.
- Report detailed status updates to leadership and executive team for all sales and business development activities.
Sales Strategy, Execution and Customer Relationship Management:
- In close cooperation with President, Group Office, and HBPO GmbH create, maintain, develop and enforce sales strategy, processes and reporting structure, sales roadmap, marketing data, competitive data, prioritized targets, customer relationship action plans and progress tracking.
- Win and maintain profitable business per defined roadmap. Develop robust customer portfolio including but not limited to Tesla, Stellantis and Rivian. Develop excellent, durable long-term customer relationships with all customer departments (engineering, purchasing, production, management and executive levels). Develop and enforce a highly professional representation of HBPO and its unique offerings with our existing customers, potential future customers, and within the industry.
- Develop creative win-win solutions with HQ, Group Office and OEMs to address requirements for productivity, givebacks, quick savings, LTA’s and other customers’ requests - Identify open manufacturing resources among the divisions to minimize Capex spendings.
- Organize, prepare and hold strategic, commercial and technical presentations at the OEM’s including answering specific technical aspects or having experts answers in a timely manner. Obtain document and have answers in a timely manner OEMs’ questions, concerns and needs.
- Drive innovation by leading strategic business initiatives across the divisions for top Product/Module and Manufacturing solutions globally.
- Position has as mission to capture future global business potential in NA, EU and AP.
- Support finance, engineering and purchasing in solving major issues with OEMs.
- Organize events to honor customers or improve present/future communication and relationships between HBPO and OEMs. This may include a reasonable number of customer engagement event participations per year.