Director Of Technical Marketing Engineering

Description:

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch technical marketing engineers to expand the team. As a Director of Technical Marketing Engineering at Palo Alto Networks, you will lead a technical marketing team for the combined Cloud Delivered Security Services team, to deliver value to our partners and customers. These services include: Advanced Threat Prevention, Advanced Wildfire, Advanced URL Filtering, DNS Security, SaaS Security, and Enterprise DLP.

In this role, you will work with cutting edge technology, redefining the future of network security. You will be a hands-on leader who will help develop and run performance tests, manage betas for new products, consult with customers on complex deployments, develop and deliver technical training for Systems Engineers and document technical concepts to educate our employees and customer base.

You are a self-starter, keen to learn and experiment with new technologies. You will lead your team and excel at identifying the potential sales needs of our clients and shaping the direction of the company’s products. You aren't afraid of ambiguity - instead, you like the challenge of defining new products as they come to market.

Your Impact
 

• Build out and manage lab environments and demo systems to replicate customer environments and real-world simulations
• Help customers, channel partners, and system engineers with product related questions and hands-on technical training
• Develop technical content including tech notes, publications, solution guides, white papers, and webinars
• Continues monitoring the performance of new releases after they are available
• Drive success of customer trials by assisting beta customers with understanding and configuring new product capabilities
• Work closely with Product Management on product feedback for future improvements
• Review PRDs and engineering specs and provide feedback
• Develop and deliver high-reaching positioning strategies and answer specific questions relative to the product area
   

Your Experience
 

• BS/MS in computer science field or equivalent experience or equivalent military experience
• 7+ years of experience in a technical marketing engineer, product or field role where you have prior experience delivering technical product training, producing technical collaterals, and presenting to customers
• Experience in leading and managing a high performing team
• Strong desire to experiment with new technologies - including Advanced Threat Prevention, Advanced Wildfire, Advanced URL Filtering, DNS Security, SaaS Security, Enterprise DLP
• Experience to setup lab environment
• Knowledge in building and maintaining POC & Demo environments
• Excellent written and verbal communication skills with strong presentation skills and trade show experience
• Self-starter with excellent project organization skills, ability to drive complex projects with high levels of detail and hit deadlines
• Ability to manage multiple tasks and projects simultaneously
• Strong customer advocacy skills and experience, ability to work in difficult customer situations