Description:
The goals of the Eagle Achievement Center are to promote student academic success, increase retention, and provide services to empower student development. The Director of Student Mentoring and Bridge programs oversees the summer bridge programs and on-going wrap-around advising targeting the most at-risk students in their transition to Coppin and first-year. This position directly supervises one staff coordinator and peer mentors. The Director of Student Mentoring and Bridge Programs is well-versed in resources and support services within the Eagle Achievement Center and throughout the campus to support students in need of additional supports, and this person recommends opportunities for new services or resources to address any gaps in services. The position develops strategies for mentorship including the curriculum, marketing, and timelines.
Responsibilities:
- Provide supervision and leadership to one professional staffmember and peer mentors.
- Develop, execute, and access a summer bridge program with two components: a program for education needed to students less academically prepared and a program for students wanting to early start college level classes. Â
- Develop systems to maintain records, and the monitoring of data systems to record activity conducted by staff.
- Oversee plans and processes for the summer bridge programs including marketing, training, on-boarding, classes, and conclusion.
- Execute mentoring programs targeting specific students in their transition year to Coppin to provide intentional wrap-around mentoring support following a plan of success. Â
- Oversee processes and relationship building for faculty to support the summer bridge program.
- Manage the relationship to campus housing and residence life to facilitate the summer bridge program live-on components. Â Â
- Work collaboratively with others in the EAC staff to facilitate utilization of the services.
- Provide for on-going professional development and continued improvement in processes.
- Develop and maintain close working relationships with faculty and other administrators for the purpose of collaborative efforts for student success.
- Facilitate student engagement by recommending resources, conducting referrals, and supporting overall services of the Eagle Achievement Center.
- Compile and share information on opportunities for improvement in the student experience.
- Recommend changes to university policies, procedures, processes, and mandates to encourage student success.
- Keep abreast of the legal guidelines regarding academic advising and registration including those regulating confidentiality and privacy such as FERPA, HIPAA, etc.
- Facilitate high quality engagement that promotes academic success and student satisfaction for all undergraduate students; especially high performing students.
- Assist in orientation presentations and academic student workshops that include support for study strategies, time management, academic self-advocacy, test-taking skills, critical reasoning, and other needed topics.
- Participate in Eagle Achievement Center sponsored programs and events.
- Assist in execution of policies, procedures, reporting, and assessment of assigned retention initiative.
- Other duties as assigned.
Minimum Qualifications:
- Masters’s degree in school counseling, psychology, education, social work, higher education administration or a closely related field.
- Minimum of five years’ experience in academic support or professional experience in a higher education environment in student support services.
- Experience in providing tutoring and support for traditional and non-traditional students, and experience working with exploratory/undecided students