Description:
Essential Duties and Responsibilities:
1. Payroll:
- Maintain employee information, timesheets and time off request as needed
- Prepare and submit bi-weekly payroll
- Maintain accurate benefit accruals – auditing as needed and resolving issues
- Assist employees with technical issues related to employee self-service platforms
2. Employee Records:
- Employee Records – Maintain current general and emergency information of all employees
- Employee Performance Reviews – Ensure all performance reviews are completed by employees, reviewed with employees by supervisors, and finalized before the end of each performance period
- Employee Benefit Files – Ensure all identifying, medical, and other sensitive information is kept confidential via locked or password protected filing system
3. New and terminating Employees:
- Work with supervisors to maintain and update job descriptions for open positions and post ads on approved sites to reach a diverse pool of candidates. Assist in reviewing resumes, screening and interviewing as needed
- Assist supervisors with references and educational credentials as needed and verify that proper documentation is included in the employee file
- Process background checks for new employees and volunteers
- Establish new employee profiles in iSolved system for completion of onboarding documents
- Conduct new-hire orientation and Handbook review with onboarding employees
- Conduct retention interviews between 90 and 180 days of employment for recently hired employees to share feedback of their experience to promote workplace satisfaction
- Maintain all resumes/applications received for 1 year and respond to all applicants via phone, e-mail, or mail on the status of the application process
- Order applicable new-hire items (i.e. business cards, name badges, etc.)
- Conduct exit interviews with terminating employees and explain benefits and retirement options, W2s, future employment verifications, and other relevant off-boarding information
- Calculate paid time off accruals for terminating employees as needed
- Maintain terminated employment files
4. Administration:
- Administer the group health insurance plan and process disability, retirement, COBRA, FMLA, and Workman’s Compensation
- Resolve any problems employees have with payment of medical/dental claims, ID cards and online registration.
- Process all new enrollment forms for the AUL 401a, 403b or 457b retirement plans
- Process bi-weekly retirement contributions in a timely manner through the AUL online portal
- Prepare the AUL census accurately and timely after the end of each year
- Conduct or assist in employee grievances/investigations as needed
- Know and enforce the basics of laws that affect personnel for compliance and administrative purposes (i.e. FMLA, state and federal labor laws, etc.)
5. Training and Development
- Chair the Diversity Council and work with council to implement current and developing plans to become more inclusive
- Create an annual training program for staff and volunteers with both internal and external instructors
- Identify partners for the development of an internship program with recruitment and training and identify/assign a lead for each departmental intern placed
- Work with senior leaders to maintain and update Human Resources policies within the Handbook
- Leverage iSolved system automated self-service for annual reviews and benefits open enrollments, and train staff on new processes
- Create and champion culture-building activities for the organization
- Assist with special projects as assigned
Requirements / Qualifications
Required Skills, Competencies, and Qualities:
- Excellent written, verbal (and nonverbal) communication skills and strong organizational skills
- Dedication to providing exceptional service and support to employees and other partners
- Exceptional level of self-awareness and emotional intelligence
- Ability to approach people and situations with empathy and void of bias
- Demonstrated commitment to Diversity, Equity, Accessibility, and Inclusion, ensuring all staff activities and communications reflect these values.
- Ability to work effectively with a diverse range of internal and external stakeholders, including staff, volunteers, vendors, and other partners.
- Ability to evaluate and improve overall effectiveness and commitment to DEAI principles
Qualifications and Work Experience Requirements:
- Bachelor’s degree in related field
- SHRM preferred
- 3+ years office experience in human resources
- DEAI certification preferred
- Computer skills including Word, Excel and Access
- Strong organizational skills
- Good verbal and written communication skills
- Ability to maintain highly confidential information
- Contribute to a positive working environment and cooperate with co-workers