Description:
How You'll Make an Impact
As a director, you’ll design and implement a thought leadership and strategic global communications platform for our top leaders. To be most effective, you will need to partner with your Public Affairs colleagues, executives, and key stakeholders across the company to ensure a strategic platform plan that is executed in detail. In this role, you will:
- Be accountable for co-creating an entire strategic global approach to executive communications, develop and execute a top executive’s strategic communications agenda across a multi-stakeholder, multi-channel platform including supporting senior leader social media programming;
- Be responsible for executives’ digital social media platform including leading and managing the agencies that help with thoughtful strategic planning, monitor and moderate executive conversations, create relevant brand content for executive posts, and creation of executive editorial calendars that align with the business cadence.
- Ensure that executives are positioned as global leaders who are maximizing their positions to help boost Starbucks’ brand strength.
- Create clarity, confidence and connection between top leaders and the global business, brand and communications strategies of the company.
- Build confidence and trust in executives with key stakeholder groups while advancing our reputation and global brand.
- Play a key role in building and executing leaders’ roles in internal company meetings and highly visible stakeholder engagements, including speaking engagements, board of director meetings, earnings calls and investor conferences.
- Manage one team member to advance Starbucks mission, the ELT’s global executive communications strategy, plan, and reporting.
- Oversee, champion and administer company policy and procedures (and vet inbound requests) for all Starbucks partner/executive public speaking, media and social engagements.
- Advance the company culture through listening, inclusion, transparency, empathy and action.
What You’ll Need:
- A passion for servant leadership.
- Critical thinking capabilities.
- Strong project management and organizational skills.
- A natural disposition to work with urgency in a fast-paced environment in which every day is unlike the last.
- Schedule flexibility and availability for critical after-hours assignments.
- Proven ability to establish trusted relationships at all levels of the organization and foster cross-function collaboration.
- Stellar written and verbal communication skills – particularly the ability to decode corporate speak and write clear and persuasive “human” content that engages a wide range of stakeholders. (Please submit various writing samples with your application.)
- Desire to take initiative in leading projects and presenting new perspectives.
- A solid grasp of narrative, awareness of audiences, exceptional attention to detail, and a forward-thinking team player who works collaboratively.
- Demonstrated people management experience.