Description:
The Director, OEM Engagement is responsible for owning the strategic account relationship, overall account strategy and driving collaboration and alignment around the opportunities between FordDirect and Ford.
This role operates primarily in the early phases, where new ideas are explored and discovered, keeping alignment between Ford’s business objectives and FordDirect objectives the top priority. The Director, OEM Engagement will communicate and collaborate between Ford and internal FordDirect teams, clarifying objectives.
Essential Functions
- Strive to have deep knowledge of the Ford business, collaborating to define objectives and facilitate discussions with Ford about new opportunities to work together.
- Collaborate with internal teams to document roadmaps, corresponding performance measurements and new strategic opportunities.
- Develop strong relationships with multi-level Ford contacts and stay ‘one step ahead,’ acting as a true business partner.
- Participate in Dealer events to gather insight for overall account strategy improvement.
- Utilize business and consumer insight to create recommendations through written proposals to meet Ford’s business needs.
- Work with internal teams to create and deliver presentations that provide insights, recommendations, and solutions to Ford
- Identify and resolve or escalate potential issues that can affect the successful delivery of a Ford solution.
- Participate in account financial meetings which includes estimates, SOWs, invoices, profitability, and reconciliations.
- Prepare reports on progress, finance, management, and evaluation to demonstrate the success of Ford.
- Manage and coach team members for role performance, career progression and skill development if required (i.e., set goals, provide performance feedback, and conduct performance reviews).