Director

Description:

As Director, Risk Management Communications, you will be responsible for leading and implementing effective internal and external communications strategies for Risk Management Communications along with leading the Risk Management Communications team in Corporate Communications. You will be responsible for partnering with multiple stakeholders across the organization to ensure the delivery of strategic and integrated communications programs. Additionally, this role will be responsible for elevating the Chief Enterprise Risk Officer and the Chief Credit & Financial Risk Officer at Capital One through a proactive thought leadership strategy.

Our ideal teammate is:

• Inspired to be a transformational change agent

• A storyteller who uses his/ her communications strength to inspire and move others

• Passionate about leading and inspiring direct and cross-functional teams

• Able to manage multiple projects simultaneously

• A passionate and driven team player

• A creative problem solver

Key Responsibilities:

• Serve as head of Risk Management Communications, developing and implementing an effective, comprehensive employee-facing communications strategy for the Chief Enterprise Risk Officer and the Chief Credit & Financial Risk Officer at Capital One

• Serve as a strategic communications advisor to Risk Management executive leaders with the ability to flex between consulting for different executive leaders

• Ensure that communications tell an articulate, consistent story about business priorities with a strong voice and in the right channels; inspire confidence in Risk’s leadership and business strategy; and help the business achieve their targeted results

• Ensure all messaging and communications strategies are focused, accurate, and aligned within Risk Management

• Effectively partner with Risk HR Consultants, Risk Chief of Staff offices, Risk executive team and other line of business communicators to ensure desired communications outcomes

• Lead a data-driven approach to engage associates

• Lead, manage and grow a team of communicators - both direct and indirect reports

The Ideal Candidate will possess:

• Experience in leveraging data insights to develop, nurture and refine compelling creative ideas and concepts

• Strong presence with the ability to lead tough conversations, navigate complex organizations and influence decision making

• Strong writing, oral and verbal communications skills

• Be bold in approach and creative execution

• Innovative thinker with a curious mind and an appetite for exploring the "gray space" between marketing and communications to tell impactful stories

• Expert knowledge in the latest internal communications channels and how to best leverage for communications programs as part of the overall strategy

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 7 years of Communications, Marketing, or Public Relations experience