Director

Description:

Key Responsibilities:

• Lead and develop a team of learning consultants to deliver innovative learning solutions that will advance skills and expertise of associates

• Build strong relationships and consult with business leaders, HR partners, and L&D teammates to deliver learning strategies and experiences that meet people where they are and bring them forward on their journey

• Lead the learning and development agenda in support of Capital One’s Commercial and Financial Services lines of business

• Implement learning best practices and innovative, creative learning strategies

• Devise and implement a clear and consistent learning assessment model to measure results and return on investment, short term and long term

• Prioritize learning efforts and effectively allocate resources

• Fuel a culture of continuous learning on the team and among our partners by keeping an active pulse on external trends and bring them back to the team

• Motivate the team to high performance while caring for well-being and balance as a role model and a tone-setter for the team

• Advance diversity, inclusion, and belonging through leading practices in hiring, team building, and infusing these concepts throughout the learning experiences

• Communicate with and influence leadership at all levels

• Manage L&D Learning Budget

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 3 years of experience in instructional design or learning experience design

• At least 5 years of experience in client consulting

• At least 5 years of experience leading and implementing learning strategies

• At least 5 years of experience in people leadership

• At least 5 years of experience in project management