Description:
Roles and Responsibilities:
- Oversee all technology operations, evaluate, and maintain them according to established goals.
o Inspect the use of technological equipment and software to ensure functionality and efficiency.
o Identify the need for upgrades, reconfigurations, or new systems, and make recommendations to
upper management.
- Devise and establish IT policies and systems to support the implementation of strategies set by management.
- Analyze the business requirements of all departments to determine their tech needs.
- Provide essential direction and support re: the IT/tech components within and supplemental to exhibitions.
- Propose innovative technology solutions to enhance visitors' interactive experiences.
- Collaborate with Museum staff on funding opportunities (government, corporate, and private grants) for
increased/improved tech and the implementation of those projects.
- Build and maintain relationships with vendors and negotiate cost-efficient contracts.
- Establish, maintain, and operate within the IT budgets, reporting expenses regularly to the CFO and COO.
- Recruit, hire, coordinate, train, and supervise IT and AV staff.
- Work collaboratively with the Software Admin/IT Project Manager and IT Manager on various projects,
providing vital influence on the direction of said projects.
- Provide mentorship through an IT internship program for students and post-grads.
- Supervise a team of two direct reports, three indirect reports, plus a pool of ten per diem employees.
- Perform other duties as needed
A successful candidate will have:
- Minimum five to seven years of prior experience directing a comparable sized IT Department, preferably for a
museum or cultural institution.
- Proven experience as an IT Director or in a similar role.
- Demonstrated experience in the analysis, implementation, and evaluation of IT systems and their specifications.
- Proven ability to prioritize against competing deadlines both individually and as part of a team.
- Experience working within and managing a budget.
- Exceptional knowledge of computer systems (hardware/software), networks, etc.
- A commitment to diversity, equity, and inclusion and a passion for advancing equity and addressing structural
racism within nonprofit organizations
- The desire to work in a collaborative, supportive environment
- Strong interpersonal skills, with a courteous and professional demeanor.
- Excellent written and verbal communication skills
- Attention to detail, with strong analytical and critical thinking skills.
- Knowledge of disaster recovery systems and procedures.
- Experience with Microsoft Office 365, Cisco, Ubiquiti, SonicWall, Barracuda, AWS, and mobile device management
systems a plus.