Description:
Education
Required – Bachelor’s degree in design, science, or related field.
Preferred – Master’s degree in healthcare, science, or related field.
Work Experience
Required – 5 years of experience in product-driven and/or creative industry.
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Strong interpersonal skills.
- Fluent in user-centered design principles and concepts of design thinking and ability to apply these methodologies to research and workshops. Ability to launch projects and products demonstrating strategic and creative thinking.
- Expert knowledge of creative and product-oriented process and a breadth of digital creative software tools. Proven ability to solve problems conceptually in collaboration with cross-functional groups.
Job Duties
- Defines, creates, and drives a proper Product Design operation.
- Collaborates with counterparts from iO to define the vision, strategy and design objectives using the needs of the patients and caregivers .
- Plays a prominent role in moving from strategy to execution, as well as serving as an internal thought leader and key facilitator of the design process. Drives the execution across a range of design disciplines including production illustration, medical illustration, graphic design, web design, presentations and visual medial such as video, animation, and photography.
- Plans and executes continuous improvement of existing systems and services, as well as launch new and innovative cross-platform healthcare experiences.
- Builds, scales and mentors a team of high-performing UI/UX designers, UX researchers, visual designers, data visualization designers, and UX writers to serve all of iO and Digital Medicine.
- Establishes a comprehensive and cohesive vision for how iO and Digital Medicine products should look, feel and interact with each other (e.g. a design system), as well as an effective strategy for bringing that vision to life within the Ochsner brand.
- Establishes and drives a consistent and cross-functional user research & testing practice at iO and Digital Medicine, including managing relationships, contracts, scope, budget, and timelines with 3rd-party user testing vendors
- Drives the development of user research and testing plans with cross-functional teams, ensuring the application of findings to create and implement iterative designs ensuring optimal user experience with our products
- Performs other related duties as assigned.