Digital Sales Associate

Description:

Are you ready to turn your passion for music into a career that rocks? Guitar Center is on the lookout for our next Digital Sales Consultant, and we want someone as enthusiastic about gear as they are about turning up the volume on their career!

Who We Are: At Guitar Center, we're not just about selling instruments; we're about creating possibilities. Our team is a diverse mix of music enthusiasts, each bringing their unique sound to the team. We're on a mission to spread the joy of music and nurture lifelong musicians.

Who You Are: Picture this: You, rocking a Customer First mindset, driving digital sales through phone and virtual consultations. You offer expert guidance while ensuring every Customer finds their perfect instrument and has a blast doing it.

Your Gig as a Digital Sales Associate:

As our Digital Sales Associate, you'll be the virtuoso of customer engagement, digital interaction, product expertise, and revenue generation. Your stage will include:

• Customer Engagement: Dive into calls, build rapport, and create a personalized sales experience.
• Digital Engagement: Embrace the digital stage, utilizing platforms to showcase products and enhance the virtual shopping experience for our customers.
• Product Expertise: Become the expert of premium musical instruments, guiding customers with your extensive knowledge, and showcasing the unique features and benefits.
• Sales Generation: Hit those targets, upsell like a pro, provide interactive virtual sales consultations, and build your book of business.
• A Student Mindset: a perpetual eagerness to learn, openness to constructive feedback, and a resourceful approach to problem-solving.
• Confidence: Assertive communication, self-assuredness, and a collaborative approach with a poised demeanor to enhance overall effectiveness.
• Additional duties as assigned.

Ready to Rock? Here’s What it takes:

• Passion for Music: It's not just a job; it's a groove. Your positive vibes and passion for music are infectious. You go above and beyond to ensure Customer satisfaction.
• Success Driven: You set the stage for success, thrive in a fast-paced digital sales environment, and exceed expectations.
• Results Driven: Your track record in sales showcases your ability to build lasting customer relationships.
• Music Credentials: Whether you're a seasoned pro or a recent grad, as long as you've got the music in you.
• Strong Communication: You speak the language of music fluently, whether it's engaging with customers, collaborating with teammates, or belting out your favorite tunes.