Description:
Primary Responsibilities
- Maintains an accurate Altru database for the Development department.
- Responsible for oversight of all database functions, including data entry, gift processing and acknowledgement, donor and statistical reports.
- Ensures timely entry of gifts and the accurate reconciliation of contributed income and earned membership revenue on a daily, monthly and annual basis.
- Establishes, improves and maintains systems, policies and procedures to ensure the integrity of all biographical and financial data in the fundraising database, including standardized coding, processing, and reporting policies; evaluates and updates these policies as necessary to ensure best practices.
- Tracks all raised revenue streams and creates revenue reports.
- Develops and enforces data entry guidelines to ensure data quality and consistency; provides support and training in use of the application, including orientation for new staff and specialized training in response to changing roles, improvements in business processes and database functionality.
- Responsible for automated membership renewals communication, membership acknowledgement, fulfillment of member benefits including membership gift mailings.
- Supports the Chief Development Officer in external communications as needed.
- Ability to identify, investigate, analyze, organize and evaluate information yielded from a variety of sources (electronic and print) to determine a donor prospect’s financial capacity, ability to give, philanthropic interests, and relationship to the MoAD. Prepares prospect reports that summarize and synthesize data and other critical information to be used in creating and cultivating fundraising strategies.
- Creates a variety of ad hoc reports for the Development department utilizing the data housed in the Altru database.
- Performs other duties and projects as assigned.
Administrative 85%
- Gift Entry and Acknowledgements
- Donor Stewardship
- Benefits Fulfillment
- Reports and Database Lists
- Donor Moves Management
- Membership Renewals
- Prospect Strategy
- Event Attendance Tracking: Opening Receptions/Donor Events/Annual Gala/Diaspora Dinner/Fundraising Events/Reconciliations/Social Good
Executive Support 10%
- Provide as needed support for CDO and CEO
Events and Donor Engagement 5%
- Attend donor events and public programs
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required Education, Experience, and Skills
A strong candidate will:
- Four-year Undergraduate Degree, or 5-7 years database development experience
- Have a strong affinity for MoAD’s mission.
- Be inspired by metrics while understanding the connection of human relationships to donor data.
- Be an energetic, positive, and open team collaborator with complete ease working independently.
- Be able to see a problem or need and build a project plan for successful solution
- Able to confidently and respectfully manage up to ensure projects are completed across the deadline.
- Demonstrate excellent verbal and written communication skills.
- Ability to manage shifting priorities and complex workflows.
- Demonstrate a high level of professionalism in dealing with confidential and sensitive issues.
- Familiarity with Altru preferred, familiarity with donor databases required
- Have proficiency with MS Office Suite, especially Excel