Description:
Responsible for managing all operations related to his/her responsible Data Centers, including:
- Provisioning Work Orders ( Allocate/install cabinets, cross connect to circuit, test circuit, have electrician install special power if required, etc)
- Work on large/special projects when they arise ( HVAC Augmentation, UPS Augmentation, assist with new data center acquisitions, etc)
- Managing/Scheduling/Overseeing maintenances & repair work with vendors/contractors ( as well as coordinating events with the NOC, acquiring/renewing preventative maintenance contracts, etc)
- Maintaining Databases & Spreadsheets ( Cabinet/Rack inventory, etc)
- Programing/Maintaining monitoring devices, software, and web sites
- 24/7 On-Call Position: Must handle and respond to urgent events when they occur
- Working Support Tickets ( For Access, Environmental Issues, etc.)
- Will be required to run audits ( billing, security-related, etc)
- Be involved in billing/finances regarding contractors ( Generate POs for PMs & repair work, update billing databases, etc)
- Work with programs such as PowerPoint, Visio, Excel, and others for data center projects, presentations, etc
- Assist Sales teams with issues, customer related matters, questions, etc