Description:
Role and Responsibilities:
- May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
- May provide software development and consultation to prospective users and/or product capability assessment and validation. Ensures that the product application/solution is functioning according to specifications. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
- Preparing detailed product specifications for the development and implementation of customer applications/solutions.
Debug Micron Product Qualification Failures
- Work with customers and memory enablers to attain design wins and qualifications of Micron memory products in their applications.
- Provide technical support to customers and the field sales force
- Support includes applications advice, product recommendations, and technical problem resolution
- Visit or contact memory enablers and production customers to detect their needs for new product features
- Work with factory marketing and applications engineering to resolve feasibility of specific new products or features
- Provide product training to the field sales force, distribution sales people, customers, and enablers
- Work with marketing and factory applications engineering to review and respond to product specifications by customers
- Work with the Sales team to coordinate, establish the account relationship and drive design activities
Design and Implement Micron Product Qualification Automation
- Build test scripts
- Build and modify hardware that controls test parameters (i.e. temperature or voltage)
- Interface customer diagnostics with pre-existing automation scheme
- Collaborate with external customer
Perform Failure Analysis (FA)
- Apply diagnostics to reproduce the original failure
- Identify failure mechanism
- Collaborate with Product Engineering and Return Material Authorization (RMA)
- Communicate findings with customer
Perform System Characterization
- Use software, logic analyzers, oscilloscopes and other tools to understand memory usage
- Develop software to interpret data
- Communicate results
Qualification and Education:
- Bachelor’s Degree or higher in Electrical/Electronic Engineering or Computer Science
- Experience and the passion to work in a Computer Lab on hardware/software.
- High speed memory knowledge, transmission line analysis, simulation tools, software scripting, Oscilloscopes, Logic analyzers, HBM product knowledge is desirable.