Customer Service Representative

 

Description:

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training.

What You'll Be Doing
 

  • Assist customers by answering questions related to accounts, procedures, and services by telephone or email .
  • Provide excellent customer service to both customers and UniFirst personnel.
  • Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges , and resolving account conflicts through UniFirst's escalation process.
  • Partner and provide administrative support to UniFirst's Sales Department.
  • Perform basic data entry and other administrative duties .

     

Qualifications

What we're looking for:
 

  • 2 years of Customer Service experience in an administrative setting is preferred .
  • Prior Accounts Receivable experience is highly encouraged .
  • High School diploma or GED equivalent is recommended .
  • Verbal & w ritten c ommunication skills: professional telephone and email etiquette .
  • E ssential skills : active listener, responsive , and personable .
  • Computer skills: proficient knowledge of Microsoft Office products ( i.e. Outlook, Excel, Word, TEAMS, etc )
  • Time management and organizational skills with attention to detail.
  • A collaborative, team-player capable of working independently .
  • Problem solve r in a dynamic environment .
  • Comfortable performing basic mathematical skills ( i.e. adding, subtracting, multiplying, dividing, etc.)

Organization UniFirst Corporation
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Service Representative
Job Location Pennsylvania,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-12-24 10:35 am
Expires on 2024-12-14