Description:
Job Summary and Mission:
Starbucks is seeking an experienced, creative and self-motivated Sr. Systems Analyst to support our BI and Data Services systems. In this role, the Sr. Systems Analyst will act as a primary IT liaison to business teams for project related activities and overall support for Starbucks’ enterprise data and decision scientist programs. Responsibilities will include business requirements management, analysis, functional design of the data tables, testing, implementation support, designing business processes and delivering business user training for IT projects with moderate to highly complex scope. We are looking for a high caliber resource able to:
- Communicate effectively to both technical and non-technical stakeholders.
- Provide functional consulting and documentation for large or complex BI and Data Services projects requiring multidisciplinary approaches and collaboration with project team and business partners.
- Carry out all responsibilities in an honest, ethical, and professional manner in alignment with Starbucks guiding principles.
- Coach and mentor less experienced analysts.
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Proactively identifies and effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.).
- Plays a key role in project initiation efforts by defining project scope and supporting the development of work plans, estimates, and timelines.
- Effective meeting facilitator responsible for conducting user meetings (using JAD type facilitation techniques and Use Cases) to gather, analyze and document business requirements and functional specifications.
- Model data products to enable ease of use, consistency, and accuracy.
- Leverages leading process and technology expertise to propose appropriate solution options.
- Leads iterative solution design and prototyping efforts.
- Translates business requirements into technology solutions. Clearly defines and communicates solutions via functional design specifications. Verifies technical designs satisfy functional requirements.
- Captures and documents data/business rules. Able to work closely with the business users to analyze source system data to identify data anomalies and data definition inconsistencies. Creates new system documentation such as process flows, and system diagrams.
- Directs application configuration activities in support of solution delivery. Configures, documents, and tests configuration of data platform processes
- Coordinates solution delivery activities with vendors as required.
- Able to lead solution testing efforts by developing test plans, preparing test data and environments, coordinating the test execution, and validating test results.
- Creates detailed system design, architecture and end-user documentation to support new system implementation efforts. Delivers training and performs knowledge transfer to team members as required.