Customer Benefit Payment Sr Representative

Description:

We are passionate about providing world-class service and have built a reputation of delivering on our promises. We are looking for an associate who possess the characteristics necessary to be successful in one of the most respected life insurance claims organizations in the industry. Individuals must be focused on the needs of the client as well as those of the beneficiaries. A commitment to excellence is a must, as well as a willingness to learn in an environment where we customize to the needs of our clients.Responsibilities of this role include:Conducts investigations in a manner consistent with company standards of objectivity, fairness and reasonableness making claims decisions on claims within appropriate approval authority.

Also, an understanding of investigative procedures and resources in order to conduct a prompt, objective and complete investigation of the claim facts.Working knowledge of policy provisions exclusions and state regulations so that claims are handled accordingly, and recommendations are appropriate.