Credit Analyst

Description:

Responsibilities:
Work directly with customers on a daily basis, including interfacing with their internal payment portals and/or 3rd party portals to upload invoicing, gather status information, maintain product catalogs, obtain payment information in a timely manner.
Interact and collaborate with internal teams - Central Billing, Account Executives, NA Support, Cash Applications, Servicing Locations to resolve billing issues, follow up on missed/skipped invoices, proper application of payments to ensure overall maintenance of assigned portfolio.
Analyze customer aging reporting to identify trends/issues for non-payment and to create action plan for correction / resolution - combining both internal and external data elements to capture a complete view of each assigned account.
Participate in on-going reviews with management to identify and resolve specific customer issues or to further escalate customer issues.
Perform new/existing customer credit reviews as needed, utilizing credit reports and secondary research to approve credit.
Be an integral part of the company's implementation of a new integrated ERP system as well as other software upgrades and installations.
Ensure compliance with internal controls in accordance with company policy and procedures and effectively communicates company policies and procedures.
Perform additional tasks and functions as assigned.
Qualifications

Requirements:
Bachelor's degree (Accounting, Finance, or related business field)
3+ years' experience within Accounts Receivable, Credit and Collections or similarly related role
Experience with 3rd party billing systems such as Ariba, Coupa, Taulia, Tungsten, etc.
Strong computer skills, working knowledge of Microsoft Excel pivot tables, Vlookups and basic formulas
Time management skills - Ability to prioritize work and meet deadlines in a fast-paced environment
Detail oriented - high level of accuracy with numbers is a must
Self-motivated with a strong work ethic
Excellent verbal and written communication skills
Familiarity with credit reports such as Dun & Bradstreet or Cortera is a plus