Description:
The Backup Driver/Counter Sales Associate will act as a Sales Associate for the retail store by selling products to businesses and industrial customers. This position will also perform back up driving duties as needed.
In particular, you will:
- Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
- Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information.
- Enters sales & quote data into the computer and researches information for customers using the computer system.
- Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
- Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
- Maintains showroom cleanliness by procedures set forth by management.
- Understands hazards of various gases; size and contents of cylinders by reading and interpreting cylinder labels and the color-coding of tanks. Accurately labels cylinders.
- Complies with all government and company standards relating to the safe handling of hazardous materials/cylinder gases.
- Maintains a neat, clean and orderly plant appearance.
- Safely loads, delivers and unloads cylinders containing compressed gases to customer locations. Delivers compressed gas cylinders to external and internal customer sites. Records deliveries and pick-ups on a load manifest and obtains signatures from customers for receipt purposes. Collects empty cylinders or rejected or unsold merchandise. Returns empty cylinders to either a plant or branch location for refilling.
- Establishes and maintains good customer relations. Listens to and helps resolve service inquiries and complaints.
- Provides timely communication back to manager or to the customer’s assigned Airgas sales associate regarding any changes or issues experienced by the customer.
- Maintains load manifests and all required vehicle documents by ensuring they are properly completed and reconciled with truck counts and shipping documents before and after deliveries. Ensures that vehicle manifests, vehicle placards, cylinder labeling and load nesting and strapping at all times comply with Airgas safety standards.
- Other duties as assigned.
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Are you a MATCH?
- Valid Class B Driver’s License.
- Valid Medical Examiner’s Card.
- Hazmat & Airbrake Certifications (or ability to acquire certifications as a condition of employment).
- Must have one (1) year of prior Class B professional driving experience within the last five (5) years and a clean driving record to include no more than two (2) convictions; OR two (2) at- fault accident in the last 3 years; OR no more than a combination of one (1) conviction and one (1) at-fault accident in the last 3 years.
- Must be at least 21 years or older.
- HS Diploma or equivalent required.
- Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).
- Intermediate knowledge of Google and/or MS Office Applications.
- Excellent customer service skills.
- Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position’s responsibilities.
- Strong background in gas, welding and safety supply industry with retail experience, a plus.
- Strong verbal and written communication skills.
- Ability to work independently and under some pressure to meet deadlines.
- Ability to compute rate, ratio, and percentages.
- Ability to safely operate a forklift.