Coordinator

Description:

Job Duties

• Accepts deliveries and shipments made to Fallingwater.
• Opens and verifies accuracy of incoming inventory against various documents according to the policies and procedures set forth by the Western Pennsylvania Conservancy (WPC).
• Reports damages and shortages to the store management team, in a timely and efficient manner. Promptly identifies and reports damaged packages as they are being unloaded by carrier. Files damage reports with carriers.
• Assists in tagging and labeling of merchandise as directed by the store management team. Properly stocks and stores merchandise and inventories.
• Assists in organizing and maintaining storage areas for the Museum Store.
• Uses company van to transport deliveries and merchandise throughout the site.
• Complies with all security and safety procedures as established by the Conservancy and its security team.
• Ensures that the company van has gas and is well maintained.
• Ensures that van log is completed accurately and notes any discrepancies in travel and/or time.
• Assists with processing online orders through Fallingwater’s e-commerce site.
• Assists with e-commerce orders and ensures that proper packaging is being followed to prevent damage in accordance with procedures established through our carriers such as FedEx, UPS and USPS.
• Assists in processing e-commerce orders through Siriusware/Accesso in order to accurately reconcile inventory and financial/payment balances.
• Aids in the Shipping, Receiving and Online Sales Clerk duties.
• Incorporates WPC’s constituent-focused customer service values in work habits and interaction with others.
• Encourages visitors to become WPC members.
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
• Supports the Conservancy’s mission and goals.
• May occasionally wait on and assist customers with purchases in the Museum Store as needed.
• May periodically be asked to pick-up or take mail at the post office as needed.
• Picks up locally made product for the Museum Store.
• Collaborates with Shipping, Receiving and Online Sales Clerk
• Assists with maintaining receiving records in accordance with established policy.
• Performs additional duties and responsibilities as needed.

Absolute Requirements

• Must have experience with receiving and proper handling of shipments and deliveries.
• Related stockroom experience in a retail setting is preferred, but not completely necessary.
• Experience with computers and Point of Sale systems are required.
• Must have exceptional organization skills and be accurate with details.
• Excellent customer relations and communication skills are helpful.
• Must be a team player, and have the ability to work well with others.
• A valid driver’s license is required.
• Flexibility with schedule and hours and ability to work weekends and holidays is necessary.
• To be able to complete all physical requirements of the job with or without a reasonable accommodation.