Description:
JOB DUTIES AND RESPONSIBILITIES:
Primary job duties and responsibilities include, but are not limited to, the following:
- Provide administrative support for estimating, quoting, purchase orders, special orders and accompanying purchase orders, will-call orders, receiving, order pickup and/or delivery, and all product returns.
- Implement correct quoting and order pricing of stock and special-order products to achieve desired margins, under the direction of the Manager and Contractor Sales Representative.
- Handle the process of incoming/outgoing project plans for takeoffs and estimates.
- Establish product knowledge in all categories of the Location’s Truth Sheet.
- Utilize vendor software to complete the estimating, quoting, and ordering process.
- Support in-store, will-call sales and special-order pickup to designated contractor customers.
- Build existing and prospective customer relationships by supporting the Contractor Sales Representative, with exceptional follow-through and trust building, all with a sense of urgency.
- Demonstrate effective organizational and time management skills.
- Effectively communicate with the Contractor Sales Representative, General Manager, Corporate Sales Manager, Regional Operations Manager, and all store team members.
- Participate in the execution of new sales strategies with existing and prospective customers.
- Assist in resolving customer complaints and issues.
- Be willing to work hours required to achieve the Summary Statement.
- Attend and participate in Bloedorn-sponsored training, when offered.
- Perform additional assigned duties or responsibilities based on individual location requirements.
QUALIFICATIONS:
Contractor Sales Support Associates must:
- Pass pre-employment drug, alcohol, background screen and Motor Vehicle Report (MVR).
- Speak, write, and communicate effectively in the English language.
- Possess construction industry knowledge and product knowledge.
- Interpret written, oral, diagrams, and schedule-form instructions.
- Calculate figures and amounts (i.e., discounts, interest, commissions, proportions, percentages, etc.).
- Utilize Microsoft Office products (i.e., Word, Outlook, Excel, PowerPoint, etc.).
- Learn and utilize Envisioneer™ software.
- Possess a positive, driven, and team-oriented attitude.