Description:
Responsibilities:
- Identify unique client needs and translate them into well-defined grants project requests;
- Appropriately scope, design, and phase out complex multi-phase projects to fit Hanover’s business model;
- Manage the execution of grants projects by Hanover’s staff of Grants Consultants and Grants Research Associates;
- Effectively communicate and explain Hanover’s processes and findings to clients;
- Deliver actionable insights and strategic recommendations to clients and leadership;
- Provide updates to Hanover clients on on-going grants projects;
- Identify prospective funders and assess alignment with client needs on an ad hoc basis;
- Edit reports for content, structure, and overall clarity to ensure quality control;
- Collaborate with Client Solutions staff to develop long-term relationships and to ensure client satisfaction;
- Provide Grants Consultants and Research Associates with guidance and constructive feedback on assigned projects, based on knowledge of client priorities and preferences;
- Act as a mentor and coach to entry-level staff
Qualifications:
- Desire to work directly with clients and ensure their satisfaction and retention;
- Proven ability to make quick and informed decisions under tight deadlines;
- Working knowledge of grantseeking issues/trends in higher education;
- Excellent organizational skills and attention to detail;
- Excellent interpersonal and communication skills;
- Demonstrable problem solving skills;
- Ability both to accept and to provide constructive feedback;
- Strong fact-checking, writing, and editing skills in the English language;
- Ability to prioritize and manage multiple short and long-term projects in order to meet deadlines;
- Experience writing and researching for a business or professional audience;
- Ability to work under pressure and multitask in a fast-paced environment, with minimal guidance or oversight;
- Extremely strong and demonstrable work ethic;
- Proven academic and professional achievement;
- High comfort level with Microsoft Office applications, such as MS Word, MS Excel, and MS Power Point.
- Qualified candidates must be available for occasional, alternative working hours to accomodate the needs of clients in time zones outside of the continental United States.
Education Requirement
A Master’s degree is preferred, though candidates with relevant experience who hold other degrees will be considered. A Certified Research Administrator and/or Project Management Professional credential is preferred but not required.
Experience Requirement
3-5 years of experience supporting hands-on proposal support strongly preferred. Prior experience working with public and/or private funding agencies is preferred. Prior experience managing/facilitating sponsored research is preferred.