Club Customer Service Outfitter

 

Description:

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

ESSENTIAL FUNCTIONS:
 

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
  • Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
  • Demonstrates products to customers.
  • Remains knowledgeable of advertised sales.
  • Helps meet metric goals and objectives for self and store.
  • Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
  • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
  • Provides daily feedback and reports in a timely and accurate manner.
  • Provides peer coaching, recognition, and support as a CLUB advocate and representative.
  • Provides service to all areas of the store based on business need.
  • ALL OTHER DUTIES AS ASSIGNED
     

EXPERIENCE/QUALIFICATIONS:
 

  • Minimum Degree Required: High school diploma or equivalent experience
  • Experience: 0 to 2 Years of Experience

Organization Bass Pro Shops
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category CLUB Customer Service Outfitter
Job Location Texas,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Entry Level
Experience Fresh
Posted at 2024-02-07 5:01 pm
Expires on 2025-01-22