Clinical Sales Specialist

Description:

The Clinical Sales Specialist (CSS) augments the sales process by partnering with sales representatives and the current or intended customer to drive the clinical aspects of product evaluations, implementations, and post-implementation training needs in order to advance and/or maintain stages within the sales cycle. Activities include, but are not limited to, presentation delivery, comprehensive training plan development, live case coverage, objection handling, and solution positioning that supports the safe and effective use of the Teleflex Vascular product portfolio.

The CSS is actively involved with the pre- and post-sale activities to foster customer relationships, outline parameters for success and develop clinical champions that result in successful product adoption. This position trains internal/external customers on the proper use of all Vascular products in accordance with each IFU, relevant policy and procedures, evidence-based practice guidelines and mandated regulatory requirements.

Working closely with healthcare providers and their teams to establish mutually agreed upon goals, the CSS provides superior training during the procedural application, post-placement care and long-term use of the Vascular product portfolio to achieve the best possible outcomes, ensuring an optimal customer experience.

Collaborating with Marketing, Sales, Engineering and Clinical & Medical Affairs on key projects and initiatives, the CSS utilizes critical thinking skills to collect data, analyze and problem solve, considering a variety of factors, exercising good judgment within defined Teleflex policies, procedures and practices to determine appropriate action.

Principal Responsibilities

• Develop and maintain expertise in the clinical application of:

o Vascular Access products –
 Central Access
 Sheath Introducers
 Acute Hemodialysis
 Arterial Access
 Peripheral Access – PICC, Midline, Extended-dwell Peripheral Catheter, Tip Navigation/Positioning platforms, Peripheral IV
 Arrowga+rd Protection technologies
o Medical literature
o Standards of practice
o Societal guidelines
o Competitive landscape
o Industry trends

• Work in conjunction with sales/clinical representatives, management, and executive leadership to properly identify targets, prioritizing opportunities to achieve regional and overall corporate objectives
• Drive utilization of all products by identifying and expanding the customer base through networking and follow-up
• Customize evaluation and implementation plans that reflect the needs of the customer
• Provide cross-regional/zone/national clinical training, as necessary
• Identify strong clinical champions and references that will advocate for the Vascular product portfolio
• Effectively utilize CRM platform to track progress toward individual performance objectives and strategic business plans
• Provide feedback to Marketing and executive leadership teams on product releases, efficacy of available tools, competitive intel, post-market surveillance, promotional and clinical training programs
• Participate in educational, scientific congresses and promotional activities at all identified local, regional, and national exhibitions as dictated by the business need
• Train new field and company personnel on Vascular Access products
• Maintain professional licensure and credentials, where applicable
• Provide written and verbal communication to sales/clinical representatives, management, and executive leadership regarding field activities and account information
• Timely completion of all documentation, special projects and administrative responsibilities (i.e., expense reports, materials, etc.)
• Adhere to and ensure the compliance of Teleflex's Code of Conduct, Company policies, rules, procedures and Regulatory standards

Education / Experience Requirements

• 2+ years of Medical Device Industry experience.
• 3+ years of experience in a business environment.
• Professional Development background including curriculum creation.
• Advanced Certification in Vascular Access and/or Critical Care (i.e., CRNI, VA-BC, CCRN, CEN, etc.)
• Professional Affiliations and Associations such as APIC, INS, AVA, ENA, AACN.