Description:
Provides equipment training, clinical case support, education, as well as knowledge and expertise in the sale and marketing of Ultrasound products and to the improvement of those products.
Job Duties
- Assists the sales organization in demonstrating and selling all ultrasound products by providing the technical expertise of ultrasound
- Provides the technical expertise in installation of customer products and provides extended on-site support and/or training to customers as appropriate after installation
- Troubleshoots, identifies and corrects as possible and appropriate, any equipment related adjustments, functions, or problems. First tries to troubleshoot over the phone prior to going on site. Initiates Technical Support, repair or other appropriate response to any issue beyond the Specialist’s clinical expertise.
- Provides training to Olympus personnel as required, using appropriate training materials and methods to support the Sales Training and/or Marketing Departments.
- Supports customer education courses and activities related to the clinical usage of ultrasound products. Participates at meetings, shows, and conventions as required, to demonstrate and promote ultrasound products.
- Reports any problems, needs, ideas, etc. related to product and or techniques to the appropriate Product or R&D Manager.
- Maintains working relationships with all levels of the sales organization and other support functions, such as customer service and repair, operations, field service engineering and administration.
- Establishes and maintains relationships with physicians, nursing management and personnel and other associated personnel at the customer level.
- Develops and maintains effective knowledge of competitive products and provides input to management.
- Performs other related duties as assigned.
Job Qualifications
Required:
- Registered Diagnostic Medical Sonographer, RDMS required. Radiology Technologist, RT(R) a plus. Maintains all certification and/or registrations.
- Registered in at least two modalities, one of which should be Abdominal (others may include Vascular, Cardiac, OB/GYN, etc.)
- Previous business experience in product demonstration, installation, and usage instruction
- Minimum of three years clinical applications experience in ultrasound.
- Must be able to travel extensively.