Client Relationship Manager

Description:

Strategically planning at both the territory and institution levels.

Developing and executing a tactical plan across higher education institutions within the territory, with the aim of securing the highest level of endorsement/use/status of/for PTE Academic.

Using a mix of campus visits and virtual campus days to consistently connect with 10+ faculty members daily, employing effective consultative sales techniques.

Building and managing relationships with Admissions Offices, International Offices and other university leaders and staff to secure the highest level of awareness and endorsement for PTE Academic.

Using a mix of sales and influencing skills, to develop university and college relationships to demonstrate the benefits of PTE Academic.

Providing support to universities and colleges for score verification, recruitment and admissions.

Maintaining accurate and timely tracking and forecasting in OneCRM (Salesforce.com).

Demonstrating excellent organizational and follow-up skills.

Delivering effective presentations to stakeholders via industry conferences, forums, webinars or social platforms.

Proactively positioning PTE Academic and expanding brand awareness.

Understanding and collaborating with the key external stakeholders including education associations & Study Consortiums.

Working closely with the Customer Success organization to ensure effective support for key customers.

Staying up to date on Pearson products, platforms, and capabilities.

Keeping informed about issues impacting the international educational industry, market environment and competitor information.

Demonstrating collaboration by sharing successful tactics across your district, region, and nationally. Willingness to take on assignments with cross-functional task forces when needed.