Client Relationship Manager

Description:

We’re looking for a proactive, “batteries-included” Client Relationship Manager (Program Advisor) to support our clients in their progress in The Strategic Coach® Program and encourage them to renew their enrollment for the next year. The Program Advisor is effectively the client’s go-to person between workshops. With experience, the Program Advisor becomes an expert in how to use our tools and concepts and how to apply them to our clients’ businesses. The role is both challenging and fulfilling, with a huge opportunity to make a real difference in our clients’ lives.

Who we’re looking for:

• You work independently and take charge of your own results.
• You maintain a high level of activity while managing multiple priorities.
• You’re confident and responsive, and you take initiative to make things happen.
• You have a strong entrepreneurial spirit—you embrace new opportunities and thrive in a constantly evolving and creative environment.
• You communicate clearly and persuasively with all types of people.

Other assets we're looking for:

• 4+ years’ client management and/or sales experience.
• A university or college degree.
• Adaptable and flexible, with a sense of humor.
• Detail-oriented planner – you look ahead and stay on top of things.
• An ability to see “the big picture” while staying aligned with the company vision.
• Personable, energetic, and fun to work with.