Client Contribution Services Communications Specialist

Description:

Who We Are

Corebridge Financial makes a tremendous difference in people’s lives. We help people plan to protect the future they envision and make decisions during the most difficult moments through the solutions and services we provide. Corebridge Financial brings together a broad portfolio of retirement, life, and institutional products offered through an extensive distribution network. With our customer-focused service, breadth of product expertise, deep distribution relationships, and world-class team of talented employees who are passionate about what they do, we provide solutions for a brighter future.

As a Client Contribution Services Communications Specialist, you will be on the “front line” providing an exceptional customer service experience for our group clients and financial advisors through written and verbal communication. Your responsibility is to review/process electronic payroll remittance files. Along with pulling daily wires and checks for deposit set up and completing the contributions processing. Learning agility is required in order to understand the various bill generation times and various file layouts.

Get to Know the Business

Corebridge Financial is in the business of helping people achieve a secure and fulfilling retirement. We support our customers in reaching their financial goals, providing them the freedom and peace of mind to enjoy their retirement years. We call this being FutureFIT. This approach helps our customers take control of their financial wellness, helping millions of people plan and save for their goals. With the combined strength and wealth of products of Corebridge Financial Retirement Services and member companies, you can apply your financial planning skills to make a real difference in the lives of people who need your help.

About the Role

We want to hear from you today if you can:

• Be passionately curious while researching appropriate solutions for our internal and external customers.
• Enjoy helping others. You will be assisting our clients with a variety of different complex transactions. You are aware and have a deep understanding that Corebridge Financial provides a customer service experience that is industry leading.
• Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
• Strive to meet production and quality goals by processing transactions timely and accurately.
• Communicate with different Corebridge Financial departments to ensure information is being processed accurately is essential for success.
• Set up your own home office and work remotely with minimal frustration and supervision. Tools and equipment are provided. Your self-motivation, dependability, and responsibility is expected.

What We are Looking For

• Prior experience working in a remote environment
• Ability to work successfully in a structured fast paced team environment which means your day will go by fast. You must be able to manage multiple tasks at one time
• Excellent communication skills, both oral and written
• We need advanced computer knowledge. Proficient with MS Office and strong professional typing skills required. Strong Excel skills ability to sort data, filters, and formatting cells
• Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious mind will be our A+ digital savvy candidate
• Availability to work overtime as needed
• 5 + years’ experience in payroll processing preferred
• Ability to make sound judgement calls on unique situations
• A demonstrated background of loyalty to your past employers
• High School Diploma or GED from an accredited institution required/college degree preferred