Description:
Essential Duties and Responsibilities
- We worked on identifying business requirements, functional design, process design(including scenario design and flow mapping), prototyping, developing, and testing.
- Analyze client processes, identify automation opportunities, define value proposition(when applicable), and recommend approach/strategy (when applicable).
- Develop new processes/tasks/objects using core workflow principles that are efficient, well-structured, maintainable, and easy to understand.
- Reengineer process to improve automation.
- Develop detailed "As-ls" process description and "To-Be" Automated Process Description.
- Develop automation architecture and solution proposals focusing on scalability and extensibility.
- Analyze and design the integration with other systems.
- Work with Area Manager, Project Manager, and Developers to create high-level project plans for implementation projects.
- Collaborate in identifying business requirements, functional design, and process design (including scenario design and flow mapping).
- Complies with the established Enterprise Platforms governance, design, and coding standards, policies, and procedures (specifically those related to audit and security).
- Use Agile methodologies to deliver fast results.
- Manage stakeholder's expectations (internal customers, supervisor, audit team, security, and any other parties involves in the project)
- Reports status, issues, and risks to supervisor regularly.
Minimum Education
- Bachelor's Degree in Computer Science, Systems Information, Industrial Engineering, or Business Administration.
Experience
- Experience in process design and process improvement.
- Relevant automation consulting or industry experience.
- Experience in programming, preferably in high-level languages like OutSystems, Salesforce, PowerApps, JIRA, and RPA.
- Knowledge of process efficiency tools and methodologies such as design thinking, lean, agile, Six Sigma, customer journey mapping, and analytics.