Description:
The Chief Product Safety Engineer will serve as a leader and subject matter expert with regards to product safety and reliability support on JLG Agriculture and Specialty equipment. This includes initiating and coordinating activities concerning new product development, previously manufactured/field products, product related legal proceedings, Government/Trade Association matters, and customer support activities. This is a technical leadership role seen as a Product Safety expert throughout the business and will develop solid relationships with various departments, including Product Management, Engineering, Sales, Service, Marketing, Purchasing, Quality, and Operations.
YOUR IMPACT
These duties are not meant to be all-inclusive and other duties may be assigned.
- Initiate and Lead activities as the Product Safety expert for the Agriculture & Specialty Product Lines.
- Responsible for initiating, coordinating, and taking ownership in these listed activities and processes.
- Develop and support product safety strategies in coordination with the department and other business leaders.
- Initiate and lead problem-solving, cross-functional, activities with Engineering and other company departments on all matters of product safety and reliability.
- Responsible for specific product line(s) and will actively participate in and monitor new product development team meetings, design reviews, engineering procedures, stability calculations/tests, structural calculations/tests, operation/service manuals and decal/placard installations for new products.
- Attend Customer events and Trade Shows to support the product team and gather relevant industry insights.
- Coordinate and provide level II support for JLG customers and end users through telephone and email regarding machine application, safe use, repairs, technical specifications, etc.
- Lead as liaison and periodic meeting coordinator from Product Safety to various other departments, including Engineering, Service, Technical Publications, Training, and Marketing.
- Interact with JLG component suppliers regarding component specifications, performance, and reliability.
- Responsible to develop and review information such as Field Service Bulletins, Service Information, etc.
- Attend, monitor, and propose actions from Global Quality, Test and Customer Support meetings and other meetings that concern new and existing products.
- Initiate and organize the review of new products regarding standards compliance.
- Represent company in Government/Trade Association matters such as OSHA, AEM, ANSI, ASABE, NHTSA, etc.
- Coordinate and assist in the preparation of company defense information for product litigations, including interaction with other company departments and outside entities assisting in the company defense.
- Lead and assist on other specific programs required in the course of departmental operation, as assigned by the department head.
- Occasional travel up to 20% of the time.
Minimum Qualifications
- Bachelor’s degree in Engineering, Science, Agriculture Technology, or related field.
- Ten (10) or more years of relevant experience.
- Ability to multitask with effective organization and communication skills.