Change Manager

Description:

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

3-5 years of experience working in Change Management space

Change management experience – ITSM experience preferred

Foundational knowledge of ITIL processes

Leadership: Self-starter, self-directed and shows initiative

Working knowledge of JIRA/Confluence

Experience working in an Agile environment

Microsoft Excel Power Point experience

Demonstrated ability to reduce process complexities

Organized and detail oriented

B.S. degree in Computer Science, Engineering, Business or equivalent

Demonstrates ownership: Is accountable and can hold others accountable (professionally)

Ability to partner with others for the good of the initiative

Must have strong analytical skills

Implementation knowledge of Agile framework SCRUM ceremonies for project planning and work prioritization.

Financial services (Insurance, Banking, Investment banking), is a plus.

Has participated in design, implementation, or operations process of major IT projects