Description:
Essential Duties(Other duties within the scope of this position may be assigned.)
- Conducts intake process for associates with disabilities and/or barriers, needing case managment services.
As applicable, provides support to associates using a person-centered approach to ensure succesful job retention and skill development. Coordinates supports and advocates for the associates needs.
3. Provides a full array of case management services; with an outcome of job stability.
4. Builds and maintains a network of local resources, appropriate to supporting the needs of associates. Develops relationships with various partner agencies to support associates needs.
5. Collaborates with internal resources such as the associate's supervisor, Human Resources and
Goodwill Acacemy, to identify relevent supports.
6. Communicates and maintains good rapport with referral agencies, invdividuals referred, and
associates throughout the organization. Serves as a liaison with these stakeholders regarding the progress of program candidates.
7. Completes and reviews intake data, service plans, case notes, and other documentation in a timely,
comprehensive, and accurate manner.
8. Maintains program files in accordance with CARF, Source America, DOL and other agency standards.
9. Develops, implements, and updates individual service/development plans.
10. Collaborates with community employers and partners throughout the business area to identify job leads and to assist associates with external placment when appropriate.
11. Supports process development, by identifying continuous improvement oppportunities in service logic model, based on experiences.
12. As needed, provides reporting and metrics to appropriate stakeholders.
Supervisory Responsibilities
The associate in this position does not have any supervisory responsibilities.
Education/Experience/Certificates/Security Clearance
- High School Diploma or GED required. Bachelor's degree in human services or behavioral health fields preferred.
- 1-3 Years' experience in a related field preferred.
- Social work or other related credential preferred.
- Valid state driver's license, insurance and satisfactory driving record are required..
- Required to pass state and federal criminal background and sex offender checks. Depending upon contract specifications, may also be required to pass CPS and LEIE background checks and other background checks as necessary.
- Ability to operate PC, proficiency with Microsoft Office including Word, Excel, and Outlook.