Description:
Duties and Responsibilities:
Program Planning
- Develop, coordinate, and implement engaging camp offerings throughout the year that utilize and spotlight collections, exhibitions, and the expertise of the Field Museum staff
- Research and design age-appropriate camp curriculum that focuses on natural science and recreational activities, scaffolding to accommodate the learning needs of all campers
- Design and coordinate camp schedules that support curated camp themes and objectives
- In coordination with the Senior Manager of Family Programs, set and track program goals and including content priorities, program participation, revenue, and sustained museum engagement
- With the Senior Manager of Family Programs, set implementation plans including calendar of program deadlines, balance short and long-term goals, and overlapping timelines
- Establish and maintain organizational systems for program coordination and research
- Identify and coordinate all resource needs including facilitation materials, supplies, technology, staffing, and internal museum support
- With the Senior Manager of Family Programs, oversee the research, evaluation, and review strategies to inform program growth and development
- Review and refine program policies and procedures to ensure a safe and healthy program environment that supports the needs of campers and staff
- Lead camp activities and facilitations as needed
- Assist with general Family Program and Department needs
Operations
- Manage the camps budget with the Senior Manager of Family Programs and oversee the ordering and maintaining of camp supplies
- Work closely with the Technology team on the setup of ticketing and registration structures, including ACME ticket sales, CampDoc registration platform, camp webpages, and related legal forms and waivers
- With the Learning Operations Coordinator, maintain accurate and up-to-date reports to track the progress of camp programs and support general customer service needs
- Coordinate camp logistical needs such as space reservations, Museum Event Orders, staff communication channels, and work with external partners
- Ensure all set-ups and operations are in place throughout the program season
- Other duties as assigned
Supervision
- Oversee the hiring, training, scheduling, and day to day management of camp staff
- Supervise related camp staff including but not limited to Instructors, Teaching Assistants, Program Assistants, and other support roles.
Communication
- Develop strategies and timelines for camp communications such as registration reminders, welcome packets, and evaluation surveys
- Effectively handle requests and concerns from parents and caregivers
- Communicate directly with participants and families and serve as on-site lead to troubleshoot issues as they arise
- Professionally facilitate in a calm and professional manner
- Work closely with the Marketing Department to assist in the development of advertising and promotional content and strategies to ensure revenue goals are met