Business Operations Analyst

Description:

Business Operations Analyst

Bellevue, WA, or Mountain View, CA (hybrid)

12-plus months’ contract (potentially longer)
 

• E-commerce Direct-to-consumer experience is a BIG PLUS.
   

The main function of a business operations specialist is to maintain vendor relationships, act as a business analyst for non-IT projects, or fill organizational roles above an administrative level, but below a management level.

Top Skills
 

• Highly experienced in writing SQL
• Effective Product manager with exceptional critical reasoning and problem-solving skills.
• Skilled in visualization tools like Tableau or MicroStrategy.
   

The fulfillment operations team needs someone to effectively manage the daily monitoring of order flow as well as the critical analysis of identifying root cause issues to resolve.
 

• Open Orders
• Daily Promise Ship Dates
• On Time Pick Ups
• PO Routing Issues
• SO Submitted Order Delays
• Lost in Transit Orders
• Fulfillment Capacity Planning
• Inventory Discrepancies
• Backorders at Fulfiller
• 3PL Management'
• Open Issues / Enhancements
• Invoice review and reconciliations
• Same Day Delivery
• Returns
• Overall system enhancements and automation design