Business Development Representative

Description:

What you'll do:

• Qualify and quantify the needs of our existing customer base by utilizing CRM program, SalesForce.com, and persuasive selling techniques Process rental quotations, reservations, and contracts in compliance with the company policies by calling on the assigned Book of Business

• Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental Revenue Growth for assigned Book of Business Communicate to a customer any terms/conditions applying to a request

• Validate and Collect primary decision maker's contact information and customer needs for use on future sales and marketing campaign Identify and qualify an equipment request to ensure it will suite the customer's requirements

• Recover declining & dormant customers via our sales tools and comprehensive United Rentals value proposition Coordinate with all inside and outside branch staff to ensure customer satisfaction

• Support & learn about branch operations

• Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, territory management

• Coordinate with all branch departments to ensure customer satisfaction; and communicate field issues to branch personnel

• Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures

• Other duties assigned as needed

Requirements:

• College Degree preferred or equivalent combination of education and experience

• 1 year sales and/or construction equipment experience. Prior Inside Sales with Outbound calling preferred

• Proficient in Microsoft Office: Word, Excel, Outlook

• Reliable, dependable and professional

• Proficient in RentalMan, and in utilization of the various tools and resources available to Customer Care Center

• Position may require flexibility in the days and hours of work schedule

• Excellent time management and efficiency skills

• Excellent organizational and communication skills