Description:
The Cargo Sales Business Development Manager is responsible for the management of high-value portfolio clients to drive revenue growth and ensure customer satisfaction. This role is responsible for introducing cargo products to the market, maintaining sales and high standard of service to customers.
- Enhancing long-term business relationships with top-tier cargo clients by analyzing global coverage opportunities and by offering competitive solutions to those opportunities
- Maintains a high level of sales call subject area/F2F client visibility
- Responsible for mid-term, long-term and export selling, consignee sales and import sales
- Crafts and maintains account profiles in United systems
- Creates awareness of all UA products and services in the area to magnify market influence and generate future sales
- Works with Regional Sales Manager to assist with leadership on West Division projects/assignments including collaboration with Ops and Revenue Management teams
- Develops innovative management strategies to improve the speed of booking process including improvement of online booking %’s
- Enhances cargo revenues by developing account business plans and forecasting
- Delivers Quarterly Business Reviews (QBRs) to each portfolio client
- Responsible for rate negotiations and implementation including ad-hoc capability
- Actively manages customer allotments
- Supports network optimization tools and processes
- Partners with Freight Accounting for rate/billing oversight
- Provides total and efficient service to accounts
- Takes ownership of account management and relationship management for assigned portfolio
- Maintains creative business development approach ensuring balanced advocacy for business and customer needs
Qualifications
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree or 4 years of relevant work experience
- 3 - 5 Years of related experience
- Excellent written and verbal communication skills
- Good reading comprehension skills. Communicates accurate information and ideas via a wide range of media/mediums to various audiences
- Must be enthusiastic, self-starter, deal maker, tenacious and solutions oriented
- Must also stay current on competitive landscape and ensures leadership role for United Cargo in the industry
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position