Description:
We’re looking for an amazing Business Development Manager, National & Strategic Accounts to support our brand, Cunard, based in tri state area, with Northern NJ or Downstate NY preferred, to fill this role. This role is remote but will be required to travel to sales events in the Northeast US. You’ll be responsible for managing the business development (sales) of a defined list of travel agency accounts and consortia’s throughout North America. The objective is to achieve sales goals for Cunard Line in alignment with the company's business objectives and Cultural Essentials. As the Sales Cunard National Accounts Manager, you will be responsible for managing and developing relationships with key national accounts within the travel industry. Your primary goal will be to drive sales and revenue for Cunard Line, through effective account management strategies and in depth understanding of the Cunard products. This role requires a strong understanding of the travel industry, exceptional communication skills, and the ability to collaborate with various internal and external stakeholders.
Here’s a summary of what Cunard is looking for in its Business Development Manager, National & Strategic Accounts role. Is this you?
Responsibilities
- Account Management:
- Develop and maintain strong relationships with key national accounts within the travel industry.
- Act as the main point of contact for designated accounts, addressing inquiries, providing support, and resolving issues promptly
- Implement strategies to maximize sales and revenue opportunities with each account.
- Sales Development:
- Create and execute sales plans tailored to each national account based on their business model to achieve revenue targets.
- Identify new business opportunities within existing accounts and pursue strategies to expand Cunard's market share.
- Collaborate with marketing and promotional teams to develop initiatives to drive sales and increase brand awareness.
- Market Analysis and Reporting:
- Stay informed about market trends, competitor activities, and industry developments to identify opportunities.
- Analyze reports regularly outlining sales performance, market insights, and account activities for review with accounts and management.
- Training and Support:
- Provide training and support to national accounts on Cunard's products, services, and sales tools.
- Coordinate with internal departments to address account-specific needs and requirements.
- Event Participation:
- Represent Cunard Line at industry events, trade shows, and conferences to promote brand visibility and networking opportunities.
- Participation at trade conferences and events – often including weekends and or evenings and may include international travel.
- Participation in ship inspections and familiarization sailings– usually includes weekends
Requirements
- Bachelor’s degree in business, Marketing, or Communications
- 3 years of business to business (B2B) sales experience.
- Preferred 5 years of business to business (B2B) sales experience in the travel industry
- Strong in-person and virtual presentation skills
- Strong Microsoft Office skills- Excel, Word, and PowerPoint
- Excellent verbal and written communication
- Strong consultative selling skills
- Solid computer literacy
- Salesforce or other similar CRM knowledge
- Ability to plan, schedule, and prioritize workload
- Adaptable to change
- Perseverance in working with agency decision-makers
- Works well in a team
- Willingness to take on ad-hoc projects
- Self-directed and ability to work independently
- Entrepreneurial spirit
- Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).