Description:
The role of the Business Development Manager is to acquire new business in accordance to set targets. They create new sales opportunities by identifying target markets and focus on key business areas via means of corporate networking, client profiling and cold calling. They present Discova products and services in a compelling financial and operational offering in order develop new customers and sell additional products, services and destinations to existing ones.
Key Responsibilities
- Responsible for the client implementation including coordination of all departments and functions to deliver a successful service.
- Develop and maintain long term multilevel relationships with key decision makers in order to improve opportunities for new sales and account development.
- Prepare reviews of program for clients and recommendations to clients on strategic direction.
- Collaborating and communicating with the Account Management team to ensure customer satisfaction and growth in line with company budgets.
- Responsible for sales in all Discova Destinations
- Source, approach and win new business opportunities within the travel market that they are responsible for.
- Establish relationships with new and current partners; building on key relationships
- Responsible for delivering growth with existing partners in existing and new destinations
- Delivering a program of planned activity, sales calls, training and promotional activity as defined by yearly sales targets and annual marketing plans
- Sourcing new sales markets and sales channels
- Switch sell agents from competitor DMC to Discova
- Research and develop pricing and product strategies suitable to specific markets and new business opportunities for Discova
- Liaise with all local office General Managers, sales teams and business development support to share learnings and feedback on the markets & opportunities
- Planning schedules and attending trade shows
- Coordinate with destinations to plan and host agent FAM trips for your source market
Experience & Qualifications
- High level Company, product & market knowledge
- Up to date knowledge of all company, industry issues and current affairs.
- Understanding of commercial structure & drivers of client organizations.
- Ability to provide sound consultation and business solutions for clients based on their current and future needs.
- Understanding of terms and conditions of contracts and the associated tangible and intangible costs &/or benefits
- Complete yearly sales plans, monthly reports and process documents to track progress against overall budget
- Assist the GM with reporting and analyzing figures and budget progress
- Minimum Bachelor degree or equivalent working experience - Degree in tourism and hospitality is an advantage
- Minimum 3 years’ experience Sales with solid track record of successful B2B development/sales - (sales experience in the travel industry is a plus).
- Contacts in the B2B Asia & Americas space would be a strong advantage
- Experience working in the countries they are responsible for.
- Fluent in written and spoken English
- Ability to travel extensively monthly throughout the regions of responsibility and returning back to head office.