Business Development Manager

Description:

Develop a sales growth strategy focused both on revenue gain and client satisfaction.
Reviews and analyzes sales and operational records and reports; uses data to project
sales, sales goals and determine profitability and subsequent monthly targets.
Research new markets and propose content refinement to meet client needs.
Collaborate with executive leadership to develop quarterly sales quotas and strategies.
Identify prospective clients and maintain an active database of prospects.
Establish and maintain regular contact through calls, correspondence and business
meetings with current and prospective clients.
Build long-term relationships with new and existing clients.
Promote the company’s products and services in a consultative approach, addressing or
predicting clients’ preferences and/or objectives.
Consistently close sales at, or exceeding, CMC revenue goals.
Draft and present sales contracts ensuring adherence to established guidelines,
procedures and policies.
Routinely maintains contact, contract and follow-up activity and status in Salesforce
Generates regular reports of pipeline and account activity for executive management
and board of directors.
Solicit client feedback and after-sales support in collaboration with CMC staff.
Collaborate with and provide updates to CMC management and Board on business
development activities.
Provides leadership to other CMC staff who are informally involved in business
development.
Resolves customer complaints, staffing problems, and other issues that may interfere
with efficient sales operations.
Acts as company representative at trade association and business networking events.
Learn and apply the principles and practices of the BehavioralOS system that will
support healthy workplace relationships, foster workplace communication and effective
teamwork.
Performs other duties as assigned.
Essential Education and Experience
AA degree or equivalent work experience of four years in a related field.
Proven working experience as a business development manager, sales executive, or a
similar relevant role.
Proven successful sales track record with at least three consecutive years of increasing
sales growth.
Proficiency in Customer Relationship Management software and record keeping.
Excellent communication and negotiation skills.
Time management and planning skills.
Proficient in Google Suite, Microsoft Office including Word, Excel, and PowerPoint.
Desirable Education and Experience
BA or equivalent work experience of six years in a related field.
Experience with the nonprofit sector.
Experience with Salesforce startup, configuration or improvements.
Market knowledge is highly desired, but not required.
Demonstrated record of sales or business development leadership experience.
Proven successful sales track record with at least five consecutive years of increasing
sales growth.