Description:
At Maersk we are on a unique and transformative journey. A journey that will require the absolute best in class 3PL / Domestic Supply Chain talent; high impact, proven sales professionals that can win and grow business in the ever-changing transportation landscape across all Domestic Supply Chain products.
As a Local Client Manager, you will manage and develop the relationship with the local entity of a global contractual customer in line with Maersk/global strategy. Supported by a team of specialists, including project managers with extensive experience and a sales team dedicated to customer success within one of our strategic verticals.
We are seeking energetic, customer facing professionals who enjoy complex logistics challenges. The candidate should have a proven track record of building Customer Relationships and delivering results. A strategic mindset with the ability to identify business opportunities and win new and additional business.
Your main activities and responsibilities will include:
- The pursuit of new and additional customers as assigned in the vertical
- Pro-actively search, qualify, develop and engage into new strategic multi-level relationships
- Identify customer needs, opportunities and key buying factors for pursuits, and formalize those into account plans and strategies in Sales Force.com
- You will be responsible for creating and managing pursuit plans and teams
- You will develop local business plan for increasing overall supply chain share of wallet
- Build and Execute winning account strategies and proposals
- You will define the local value proposition and work closely with local product organization to grow and deliver revenue growth
- Support the overall customer experience and support global value proposition You will upsell and cross-sell new products
- Represent Maersk in relevant industry, vertical and marketing events
- Perform regular customer calls and exchange as well as regular physical customer visits depending on customer needs
- Identify and share customer strategies with relevant internal stakeholders to ensure product development is aligned to changing customer needs
We are looking for someone with -
- Excellent stakeholder management
- Logistics expertise – including industry insights
- Self-motivated and performance driven
- Consultative selling is preferred
- Thorough product understanding and ability to use variety of products to solve customer challenges.
- Strong negotiation skills
- Outstanding verbal and written presentation skills
- Curious and pro-active person
- Thoroughly understands customer drivers, needs and requirements
- Has good knowledge about market, competitor and industry trends
- Self-starting and entrepreneurial attitude; Drive things as if they were your own business
- Strong and current knowledge of technology platforms, MS Office products, and ability to quickly adapt to new software.