Description:
Responsibilities:
- Work closely with various technical and non-technical stakeholders to understand complex business processes and define business requirements.
- Translate business requirements into concise, feasible, and verifiable user stories and acceptance criteria.
- Interact with the development and testing teams to communicate and validate requirements.
- Maintain and prioritize user story backlog.
- Support the solutioning process by developing competencies in various technology platforms.
- Produce and decipher complex technical use cases, user stories, process flows, diagraming, data analysis, data mapping, interfaces, reporting, and testing activities on web and hosted technologies.
- Develop functional documentation such as use cases, functional specifications, reports, and screen prototypes.
- Conduct system demonstrations for stakeholder feedback and validation.
- Conduct training and develop end-user documentation as required.
- Contribute to an Agile environment and apply best practices through cross-functional collaboration.
Requirements:
- 5+ years experience in business analysis with CRM end-to-end implementations or Custom Application Development
- Federal grants management experience/knowledge
- Ability to obtain a Public Trust Clearance
- Must be a US Citizen of Green Card Holder per Federal contract requirements
Preferred Qualifications:
- Bachelors Degree
- Good working knowledge of the Scaled Agile methodology
- Agile/Scrum Master Certification preferred
- Working knowledge of a data modeling tool (Visio, Axure, etc.)
- Experience with ServiceNow, Salesforce, .NET, or Java preferred
- Bachelor’s degree in Computer Science, Information Systems, Business Administration or related field