Description:
We are seeking an experienced and dynamic Branch Manager to join our client's esteemed team in New York City. The ideal candidate will have a minimum of 5 years of banking experience, with a strong background in customer service, operations, and sales. This individual must possess excellent leadership and interpersonal skills, as they will be responsible for overseeing the daily operations of the branch, driving business development initiatives, and ensuring the delivery of exceptional service to our valued customers.
Key Responsibilities:
- Lead and motivate a team of banking professionals to achieve branch goals and targets.
- Manage all aspects of branch operations, including cash management, compliance, and customer service standards.
- Develop and implement strategies to drive sales and increase revenue generation through cross-selling banking products and services.
- Foster a customer-centric culture within the branch, ensuring that all customer inquiries and concerns are addressed promptly and effectively.
- Monitor branch performance metrics and analyze data to identify areas for improvement and implement corrective actions as necessary.
- Ensure compliance with regulatory requirements and internal policies and procedures.
- Build and maintain strong relationships with customers, community organizations, and business partners to enhance the bank's reputation and market presence.
Qualifications:
- Minimum of 5 years of experience in the banking industry, with at least 2 years of supervisory experience.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership abilities with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Knowledge of banking regulations and compliance requirements.