Bizops Engineer Ii

Description:

Role
The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.

We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.

Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.

All About You
Responsibilities:

• Assist in the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver.
• Support and maintain Informatica EDC installation that currently scans and profiles all data in enterprise (approximately 600 apps).
• Leverage industry standard practices to develop policies, guidelines, tools, metrics, and standards for managing metadata.
• Plan, lead, and perform research to help address issues related to establishing metadata within client.
• Implement policies, guidelines, tools, metrics, and standards for managing metadata.
• Actively participate in related technical and programmatic meetings and working groups.
• Identify and mitigate metadata risk.
• Communicate and improve the metadata enterprise architecture
• Work with peer to onboard up to 50 apps/month
• Work with data stewards to identify business terms.
• Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service.
• Develop and maintain effective working relationships with team members.
• Demonstrate the ability to adapt and work with team members of various experience level.

Qualifications

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.