Benefits Coordinator

Description:

The Benefits Coordinator will support the U.S. Benefits Manager with various administrative responsibilities. Being able to work autonomously and efficiently to ensure the end-to-end running of operations are done accurately and timely. Having initiative and being able to multi-task are critical in the role. The ideal candidate will have a broad knowledge of benefits as well as general administrative responsibilities.
Benefits responsibilities

• Partner with Benefits Manager and HR Business Partners to effectively administer benefits to all USA staff

• Manage employee wellness initiatives to include the wellness calendar, activities, etc.

• Coordinate with outside vendors and providers to set up webinars and wellness events for employees

• Assist new hires with enrolling in benefits as well as answer general benefits questions for employees

• Assist with any reconciliation of invoices when required by accounting

• Perform weekly, monthly and quarterly audits of benefit enrollments as necessary

• Maintain benefits information on the company intranet to include annual plans, SPD’s, SBC’s.

• Update and manage changes to the benefits summary documents.

• Manage COBRA by liaising with our third-party administrator

• Seek improvement and efficiencies with our internal benefits processes

• Assist the rollout of Annual Enrollment with guidance from the Benefit Manager – to include communications, training, or administrative support.

• Maintain relationship with brokers to understand rules and guidance regarding the T&T benefit plan

• Follow up with employees and our 3rd party Absence Management Provider to monitor employee leaves of absence and communicate with all departments on status.

• Maintain contact with insurance providers to assist in resolving employee issues.

• Monitor changes and help resolve issues in the benefits portal

• Monitor the Benefits inbox

Other duties may be assigned

Qualifications

• Bachelor’s degree in Human Resources or Business Administration preferred

• Minimum 3 years of Benefits experience

• Excellent organization skills, ability to multi-task, prioritize, and be a team player

• Ability to work independently with minimal supervision, but within a team environment

• Highly proficient with Microsoft Office Suite products

• Contribute to process improvement