Benefits Analyst

Description:

Adobe is seeking a highly motivated, detail-oriented, innovative and employee-focused individual to join our Benefits team. The Benefits Program Manager position will be responsible for administering best in class solutions for Adobe’s Benefits and Wellbeing initiatives and programs. This role will manage assigned vendor relationships, own and drive process improvement in various areas, and provide excellent experience for Adobe employees. A large focus for this role will be the management of wellbeing vendors, developing yearly engagement plans and aligning programs and stakeholders to Adobe’s Global Wellbeing strategy. This role will cover U.S. as well as some global programs.
What you’ll do
Drive ongoing and new health and wellbeing vendors and programs that support the company’s strategies.
Partner with our GWS team on the development of an ongoing U.S wellbeing engagement plan based on Global strategy.
Drive execution of new programs introduced or those eliminated /decommissioned
Partner with internal and external stakeholders to scale program administration for each product and service.
Oversee and enhance employee experience relative to each program and service and case manage employee escalations.
Liaise with internal stakeholders relative to administration and ongoing program management, including GWS, Events, Talent Development, Site Councils, Legal, D&I, Safety and Security and Employee Resource Center.
Provide oversight and management of vendor relationships including tracking program metrics and measurements.
Participate in collecting and evaluating data to identify program opportunities, impacts, and measurable performance standards.
Document, update and maintain, all program collateral; both internal and external.
Answer and resolve any escalations or requests for policy interpretation from vendor or internal client facing roles.
Responsible for collecting content for quarterly toolkits for U.S. and global teams.
Partner with Employee Communications and external Communication Consultants on the delivery of employee communications related to programs – existing, new or decommissioned.

What you need to succeed
Demonstrated ability to lead projects from concept to implementation
Strong project management, problem-solving skills and attention to detail
Must be comfortable with ambiguity and employ self-direction to accomplish the task at hand
Ability to prioritize work and execute many projects and tasks in parallel
Strong organizational and time management skills, and capable of thriving in a fast paced environment
Must have good interpersonal and facing skills and ability to influence decisions
Collaborative team player and ability to liaise with stakeholders
Skilled at establishing relationships and working collaboratively across multiple offices and geographies.
Comfortable working across multiple worldwide time zones often via email and video.
Effective verbal, written, and presentation communication skills
Proficiency with HR systems, preferably Workday, and experience with case management tracking solution
Strong MS Office; Excel, PowerPoint skills desired
Bachelor’s Degree and/or other evidence of exceptional ability
5+ years’ experience effectively managing and administering benefit programs