Benefit Fair Representatives

Description:

Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. Benefit Fair Representatives will travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions and assist members and potential members to determine what best meets their needs and the benefits of enrolling with VSP.

Interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider

Provide visitors with plan information and answer any questions about the plans offered

Refer members to Customer Service for any issues that can’t be answered onsite

Interact with Vision Care Marketing and Sales at times to confirm fair/plan details as well as the client event contact to ensure that materials arrived and that their representation meets expectations

May give presentations on the VSP benefit. Interact with Vision Care Sales on presentation details and expectations

Provide fair details and feedback electronically after the fair

Assist in the collection and facilitation of information or data as requested by VSP

Maintain inventory of materials necessary to represent VSP at fairs

Job Specifications

Typically Has The Following Skills Or Abilities

Insurance industry or human resources experience is ideal

Previous experience working in customer service, HR/benefits, or health insurance preferred

Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask

Excellent communication skills with all levels of people within an organization

Flexible and able to quickly and effectively change priorities and direction

Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting

Ability to adapt and be flexible with varying client needs

Access to personal cell phone and email, and proficient with the internet

Access to personal webcam and audio to participate in virtual events. Can comfortably set up and manage user account information on multiple online tools

Show valid proof of auto insurance. Ability to plan and schedule travel and out-of-town accommodations