Description:
This role provides the opportunity to help shape the future of Starbucks, driving targeted action to optimize the store experience for our retail partners and customers! We are seeking candidates who want to be part of a dynamic team focused on solving the most ambitious problems across Store Operations. You will identify key issues, partner with cross-functional teams to conduct analyses, develop and communicate management-level recommendations, and implement aligned programs and initiatives. You will leverage data to drive decision-making in support of enterprise business planning. If you are looking for opportunities to tackle complex problems and accelerate ambitious store-focused initiatives, this is your opportunity.
As an Associate Strategy Manager, you will…
Business Acumen
- Understands retail P&L levers and contributes to business case creation (size of prize, margin impact, total profit contribution) for projects and programs.
- Identifies tensions and trade-offs between opportunities and risks, revenue and margin, customer and partner, etc.; provides recommendations based on cost-benefit analyses.
Insight to Strategy
- Understands role & needs of end-users and synthesizes qualitative and quantitative data to uncover opportunities.
- Distills and prioritizes research learnings to generate strategic direction that can translate to executable tactics.
- Utilizes storyboarding practices to frame narratives and articulate key takeaways
Project Planning & Execution
- Builds project charters and briefs with clearly defined problem statements, and goals linked to KPIs, scope, and milestone timelines with dependencies.
- Leads complex projects from idea to implementation by setting vision and engaging cross-functional and intra-organizational teams to achieve shared goals.
- Leverages frameworks and Human-Centered Design methods to brainstorm, prototype, and drive towards creative solutions.
- Communicates progress and manages expectations with key stakeholders at all levels; knows when to escalate roadblocks.
Innovation leadership
- Shapes and supports recommendations for innovation and risk-taking.
- Inspires peers and gains organizational momentum behind great ideas, bringing them to fruition via cross-functional influence.
- Comfortable persevering through complex and often ambiguous implementation paths
We’d love to hea r from people with:
- Data analysis and modeling - 5 years
- Strategic planning and management consulting - 5 years
- General business experience in large, multi-disciplinary organizations – 5 years
- Developing and delivering presentations to executive-level audiences - 1 year
- Project management experience in tackling large or complex problems - preferred.
- Ability to navigate ambiguity, drive clarity, and create strategy in new spaces.
- Experience understanding, managing, and cultivating stakeholder communities.
- Experience in retail operations, store development and/or strategic consulting
- Knowledge and capabilities with data organization and visualization tools (Smartsheet, Tableau, Power BI, etc.) preferred.
- Undergraduate degree, MBA, or equivalent experiences preferred
- Proficiency in Microsoft suite