Description:
This is a management role within the CPSG Branch function. A successful incumbent is expected to (i) Establish and maintain effective relationships with customers in order to ensure highest level of customer service and identify selling opportunities; build and maintain deep knowledge of regional marketplace and market participants; interpret and apply CPSG strategy accordingly; direct selling activities of branch personnel to align with regional and national strategy, and (ii) Responsible for developing and improving the capabilities of Branch Managers and other key regional positions; ensure branch managers are equipped with the necessary knowledge, skills, abilities, and resources in order to meet branch objectives. Requires 7+ years experience in a high volume warehouse environment or similar industry; 5+ years of customer account management or equivalent sales experience; experience managing budgets and/or costs of business unit; prior experience with an ERP or similar business software; 3+ years experience growing a market; prior people management experience and a minimum of a Bachelor's degree or equivalent experience.
Associate Manager, Area Branch Management Overview:
- Provide leadership oversight of all branch operations; work closely with President to develop and execute a go-to-market strategy
- Produce and act upon business reporting for CPSG President and parent company to broadly identify and realize financial, operational and organizational business opportunities
- Create, manage, and drive company initiatives that center around branch market expansion
- Advise Business Unit leaders on emerging technologies and innovation from suppliers to influence the Business Unit portfolio and improve product development efficiency
- Enforce safety standards, policies, and practices throughout the distribution network to ensure the safety of all employees, customers and carriers
- Manage annual expense budget throughout the distribution network while maintaining safety and quality and delivering objectives
- Ensure compliance to all external certification as well as key contributor to internal certifications throughout distribution facilities
- Manage key functions and processes related to business profitability, including: strategic pricing, customer mix, and P&L management
- Collaborate with Supply Chain & Operational Excellence Manager and National Sales Manager to uncover, refine, and expand opportunities of improvement at the branch operations level as well to ensure the company’s operational standards are being met
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
- Protect CGI’s reputation by keeping information confidential
- Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
- Contribute to the team effort by accomplishing related results and participating on projects as needed
- Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
- Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
- Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
- Lead and motivate individuals and teams to create a workplace culture that is consistent with the CPSG mission, vision and values.
- Contribute to the team effort by accomplishing related results and participating on projects as needed
Associate Manager, Area Branch Management Qualifications:
- Bachelor’s degree or equivalent experience
- 7+ years experience in a high volume warehouse environment or similar industry; 5+ years of customer account management or equivalent sales experience; experience managing budgets and/or costs of business unit; prior experience with an ERP or similar business software; 3+ years experience growing a market; prior people management experience 5+ years of customer account management or equivalent sales experience;
- Proficiency in Microsoft Office Suite
- Ability to travel up to 25% within Region; valid driver's license Strong Analytical Skills