Associate Director

Description:

At Sun Life, we believe communication plays an integral role in keeping employees informed and engaged. We are seeking a creative, passionate and experienced internal/employee communication professional to join the U.S. Communications team. As an Associate Director, Communications, you will be a key partner to executive leaders of our U.S. businesses. You’ll develop and execute communication strategies and plans specific to each business, as well as support special enterprise-wide projects. It’s exciting, fast-paced and even fun! The Associate Director, Communications reports to the Director of Internal Communications for Sun Life U.S.

How you will contribute:

• Be an active, engaged member of business senior leadership teams. Propose ideas and opportunities. Provide communications counsel for business leaders and manage internal communications activities and vehicles.

• Support business leaders in communicating/reinforcing priorities, engaging employees, and connecting through a variety of channels.

• Fuel employee engagement by delivering creative, visual communications tied to business strategy and priorities.

• Develop proactive communication approaches for successful management of change and employee readiness for both companywide and business-specific programs and initiatives.

• Ensure integration and consistency of messages with other communications and marketing efforts.

• Develop communications plans and create related deliverables such as presentations, talking points, key messages, organization announcements, Workplace posts, etc.

• Measure the effectiveness of internal communications using feedback and data analysis.

• Support Communications team on enterprise-wide communications initiatives and special projects, and drive enterprise initiatives within the businesses.

What you will bring with you:

• 8+ years of experience in an internal/employee communications or related role, with expertise driving employee engagement and organizational change.

• Experience advising and partnering with senior leaders and their teams.

• Excellent judgment. High level of integrity and sensitivity to confidential information.

• Ability to work in fast-paced, high-growth environment and manage multiple projects simultaneously with attention to detail.

• Proficient at developing and executing detailed communication plans.

• Demonstrate a strong understanding of how storytelling and visual communications enhance the employee experience.

• Skilled at conveying complex information in a clear, engaging way.

• Proven ability to coordinate and run large-scale meetings (town halls) for hybrid work environments.

• Respected team player with a strong focus on trying new approaches and technologies, and delivering results.

• Bachelor’s degree preferred.

• Knowledge of health insurance industry a plus, however, not required if candidate has solid foundation and expertise in internal communications’ processes, tactics, methods, etc.

• Strong interpersonal, relationship-building and collaboration skills.

• Superior writing and editing skills, with knowledge of AP Style.

• Experience working with a variety of communications and technology platforms, including internal social tools. Video skills a plus.

• High proficiency in Microsoft PowerPoint, SharePoint and Teams. Experience hosting meetings in Zoom and other platforms.

• Experience with Workplace by Meta or similar platform helpful.