Description:
The Associate Channel Manager, Kohler.ca Ecommerce will play a pivotal role in managing our Canadian product assortment and ecommerce sales. They will be responsible for reviewing English to French Canadian translations on the website to ensure accuracy, meaning they must have strong proficiency in speaking and translation of both English and French Canadian. This position also assumes responsibility of merchandising Kohler.ca to align with the business and customer needs.
Specific Responsibilities
- Ownership of path to purchase for Kohler.ca customer, including product assortments, content & customer experience.
- Grow the Kohler.ca ecommerce business, regularly monitoring and analyzing sales data and using insights to make data-driven decisions.
- Review all translations from English to French Canadian, ensuring accuracy.
- Partner with Consumer Channel Marketing team to align on all external marketing material driving to Kohler.ca, including themes, content & cadence.
- Partner with internal teams to deliver KBNA campaigns on Kohler.ca.
- Partner with Performance Marketing team to understand Paid Media as it relates to Kohler.ca.
- Launch new products on Kohler.ca, managing content & experience to support as appropriate.
- Plan and manage promotional periods on Kohler.ca, in partnership with Kohler.com counterparts when applicable
- Ownership of reporting on business performance on a regular basis and to various groups
- Partner with Product Team counterparts to understand cross-channel product strategy
- Understand Canadian product portfolio and its intricacies as compared to United States product portfolio
- Is an active team member that proactively brings opportunities to our process based on business trends, analysis and an understanding of our business goals and mission.
- Display initiative to remove obstacles and demonstrate high level communication skills.
- Demonstrate appropriate level of competency in the following areas: Drive Continuous Improvement, Set High Standards of Performance, Leadership, Teamwork, Communication, Business Acumen, Management of Self, Management/Development of Others, focus on the End Customer, and Build Trust.
- Provide support in all ecommerce areas including testing, training, and launching of various websites.
Skills/Requirements
- Bachelor’s degree in marketing or related field preferred (but not required).
- Fluency in French and English, with a strong emphasis on French Canadian language & translation proficiency.
- 3 to 5 years of marketing experience with progressively more responsibility and a track record of results is required.
- A keen analytical mind and ability to use data to drive business decisions, as well as a demonstrably creative thinker.
- Substantial skills in written and oral communication with all levels of management and with outside contacts.